Q: My presets are not showing in Lightroom.
A: Ensure you imported the .DNG or .XMP files correctly using the included installation guide.
Q: The preset looks different on my image.
A: Lighting conditions, camera settings and white balance affect results. Minor adjustments may be required.
Q: I cannot download my files.
A: Check your spam folder first. If you still cannot access your files, contact us and we will assist immediately.
Q: Are these presets compatible with Lightroom Mobile?
A: Yes, both mobile and desktop versions are included.